MUSMYS / Shipping policy
A considered
journey.
From the final inspection to your listening room. Understand preparation, delivery estimates and the details of an international order.
Explore delivery detailsFrom MUSMYS to you
Every step, explained.
- 01
Prepared with care.
Burn-in testing and a final audio inspection before packaging.
- 02
On its way.
Worldwide express shipping from our manufacturing center.
- 03
Follow the journey.
Your tracking number arrives by email once your order ships.
Burn-in testing
Followed by a final audio inspection before packaging.
Standard processing
Order preparation before dispatch.
Estimated express transit
Customs clearance and holidays may affect shipping times.
01 / Before dispatch
Ready for the first note.
Every MUSMYS amplifier undergoes a 48-hour burn-in test and a final audio inspection before packaging. These checks help ensure the unit you receive is in proper working condition.
Standard processing time: 2–5 business days.
You will receive a tracking number by email once your order ships.
02 / Shipping methods & estimates
From our center.
To your system.
We ship worldwide directly from our manufacturing center using express shipping services.
Estimated express shipping time: 5–10 business days.
Delivery times are estimates.
Shipping times may vary due to customs clearance or holidays. The express shipping estimate is separate from the processing time shown above.
03 / Customs duties & taxes
A clear view of import costs.
International customers are responsible for any customs duties, taxes or import fees imposed by their country.
Import fees are not included.
Our product prices and shipping costs do not include customs duties, taxes or import fees.
If a package is returned to us because the buyer refuses to pay customs duties, the buyer is responsible for the round-trip shipping costs and a restocking fee.
For questions about customs declaration value, please contact official@musmys.com immediately after placing your order.
04 / Tracking your order
Your order. In view.
Track your order through our Track Your Order page, or use the tracking number provided on your carrier’s official website.
Your shipment tracking number is sent by email once the order ships.
Track your orderA more personal answer
Let’s plan the next step.
For product compatibility and pre-order questions, explore our Hi-Fi Amplifier FAQ or contact MUSMYS.
