Address
304 North Cardinal
St. Dorchester Center, MA 02124
Work Hours
Monday to Friday: 7AM - 7PM
Weekend: 10AM - 5PM
Shipping Policy
1. Processing Time Unlike standard electronics, every Musmys amplifier undergoes a strict 48-hour burn-in test and a final audio inspection before packaging.
Standard Processing Time: 2-5 business days.
We want to ensure the unit you receive is in perfect working condition. You will receive a tracking number via email once your order ships.
2. Shipping Methods & Estimates We ship worldwide directly from our manufacturing center.
Express Shipping (DHL/FedEx/UPS): 5-10 business days.
Note: Shipping times are estimates and may vary due to customs clearance or holidays.
3. Customs Duties & Taxes (Important) International customers are responsible for any customs duties, taxes, or import fees imposed by their country. Our product prices and shipping costs DO NOT include these fees. If a package is returned to us because the buyer refused to pay customs duties, the buyer will be responsible for the round-trip shipping costs and a restocking fee. Need help with declaration value? Please contact us at musmysaudio@gmail.com immediately after placing your order.
4. Tracking Your Order You can track your order directly on our website via the “Track Your Order” page or through the carrier’s official website using the tracking number provided.
